this post was submitted on 20 Jul 2024
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So here's the thing, really: there's a lot of companies that make good hardware.
The problem is there's not a single remaining AIB that has above shit-tier support if something goes wrong. They're all fucking awful to deal with, slow, and just suck. See: the recent ASUS support kerfuffle, except it's not just ASUS so much as every vendor in those same spaces.
EVGA is missed because their warranty support team was fucking stellar in a universe of otherwise wet diapers.
Asus made me handwrite a note with a picture of the card in the computer in frame, and the box and receipt, just to register the warranty.
Assholes.