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this post was submitted on 17 Jun 2024
622 points (99.5% liked)
Proton
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Empowering you to choose a better internet where privacy is the default. Protect yourself online with Proton Mail, Proton VPN, Proton Calendar, Proton Drive. Proton Pass and SimpleLogin.
Proton Mail is the world's largest secure email provider. Swiss, end-to-end encrypted, private, and free.
Proton VPN is the world’s only open-source, publicly audited, unlimited and free VPN. Swiss-based, no-ads, and no-logs.
Proton Calendar is the world's first end-to-end encrypted calendar that allows you to keep your life private.
Proton Drive is a free end-to-end encrypted cloud storage that allows you to securely backup and share your files. It's open source, publicly audited, and Swiss-based.
Proton Pass Proton Pass is a free and open-source password manager which brings a higher level of security with rigorous end-to-end encryption of all data (including usernames, URLs, notes, and more) and email alias support.
SimpleLogin lets you send and receive emails anonymously via easily-generated unique email aliases.
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What problems do they have?
Their customer service is trash to begin with. Took em days to reply to my email saying I wasn't able to log in to my account cause it said it didn't exist, then I tried to make an account with the same username and it said it was already taken. Both can't be true. Their reply was literally, ticket has been closed please email again if you still need help.
Can confirm. But unfortunately that is the case with virtually every modern company.
Cool?
No more cool than your anecdote, really.
I didn't reply to anyone else to invalidate their experience?
They didn't say "I had a bad experience", they said "their service is trash". You don't get to say something sweepingly false and then hide behind "it was my experience".
Cool? No one did that to you?