27
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
this post was submitted on 12 Jun 2024
27 points (93.5% liked)
CSCareerQuestions
911 readers
20 users here now
A community to ask questions about the tech industry!
Rules/Guidelines
- Follow the programming.dev site rules
- Please only post questions here, not articles to avoid the discussion being about the article instead of the question
Related Communities
- [email protected] - a general programming community
- [email protected] - general question community
- [email protected] - for questions targeted towards experienced developers
Credits
Icon base by Skoll under CC BY 3.0 with modifications to add a gradient
founded 1 year ago
MODERATORS
You're conflating things.
Urgency is not a factor, but brevity and mental load. Writing mails takes time and forces you to jump between issues/contexts. Even if you answer all mails in one go, you still need to switch contexts again and again. Add to that the inevitable misunderstanding in written communication and you end up with hours of work for simple questions.
Of course there are issues that can be resolved via mail/tickets just fine, but many can't. Forcing employees to choose a certain channel is not a good idea.
Why are companies going async? To go global. Now find a slot that works for Central/Western Europe and California. Good luck.
I was scheduling calls from EST with people on AEDT 20 years ago. Companies having a global presence isn't a new issue. Everything is a trade off and sometimes the cost of asynchronous work communication is beneficial.