this post was submitted on 11 Jun 2024
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The Distribution of Users’ Computer Skills: Worse Than You Think (2016) (www.nngroup.com)
submitted 5 months ago by [email protected] to c/[email protected]
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[–] [email protected] 9 points 5 months ago (1 children)

100% agree. Often I feel like I'm mostly a therapist who also knows computers.

[–] [email protected] 7 points 5 months ago

That aspect of tech support often burns me out. However, put a complex computer related problem in front of me, and I could find myself at it for as many hours as I can be awake without burnout.