this post was submitted on 07 Jun 2024
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Plasma 6 Bugs
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The issue comes when trying to convince many people used to the old tools to adopt the new one. Having to un- and relearn your skills is a massive UX hurdle. That's not an issue of the users, but of the application not catering to that use case (encouraging people to switch and easing them into the new environment). Every difficulty, every extra step you have to take, every workflow habit you have to adapt is a detriment.
The tools can be great in a vacuum, but when we're talking about people switching, they're no longer in a vacuum.
I agree. That said, users coming from proprietary tools may be gracious enough to meet the volunteers building free software at least half way.