this post was submitted on 30 May 2024
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Asklemmy
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I’m out of the loop, what did Better Help do?
Sharing users' mental health information with advertisers and connecting LGBT users with Christian faith-based therapists are the two big issues I'm aware of
Yikes! Yeah, that’s messed up. Thanks for the info!
Better Help is also awful for the therapists, it basically turns them into contracted gig workers and they're less invested in their clients' success. It's also awful for the clients, because going to therapy is hard and requires hard work and facing some difficult things. The platform makes it overly easy to switch therapists whenever, and a sizeable chunk of people will jump shark when challenged, continuing to throw money down the Better Help hole with no progress to show for it
Wow 😲 I'm so surprised that a therapy app with shortened appointments and suspicious pricing is bad for anyone! There's no possible way to have anticipated such a thing would fail in such a harmful way.