this post was submitted on 01 Jun 2024
1615 points (98.7% liked)
Technology
59623 readers
3243 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
But those end up being the same in practice. If you have to put up a disclaimer that the info might be wrong, then who would use it? I can get the wrong answer or unverified heresay anywhere. The whole point of contacting the company is to get the right answer; or at least one the company is forced to stick to.
This isn’t just minor AI growing pains, this is a fundamental problem with the technology that causes it to essentially be useless for the use case of “answering questions”.
They can slap as many disclaimers as they want on this shit; but if it just hallucinates policies and incorrect answers it will just end up being one more thing people hammer 0 to skip past or scroll past to talk to a human or find the right answer.