this post was submitted on 25 May 2024
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Linux Mint
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Linux Mint is a free Linux-based operating system designed for use on desktop and laptop computers.
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where is a current or past release. Here's an example using release 21.1 'Vera':
https://linuxmint.com/start/vera/
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Normally, the bit you clicked on would show a list of nearby possible WiFi connections - so it should be as simple as clicking the name of your WiFi and putting the password in. It's fairly likely to be a driver issue.
If you're at the "testing from a live session" stage, you can try the "edge" version of Linux Mint linuxmint.com
The edge version has a newer kernel with newer drivers for hardware - I guess they're less tested/stable than the normal version, but I wouldn't expect problems.
Mint is (was?) based on Ubuntu Long-Term-Support versions (which use older, well-tested drivers instead of the newest), so you can sometimes end up with a case where, for example, it has the WiFi drivers for every WiFi card that existed up until 2022, but any WiFi card released since isn't yet included by default - though it can be separately added, or a newer Kernel can be installed.
Anyway, it might be worth testing the Mint Edge version, as a relatively quick and simple solution - less likely to succeed if the laptop is older.
If you're unlucky, there may be no working drivers (for a while), and you may have to use a USB WiFi Dongle for a little while.
Is not definitely this, but it's this often enough that is worth trying :)
[Edit] Apologies, someone's given roughly the same answer already. Still worth trying anyway :)