this post was submitted on 18 May 2024
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  • Google Cloud accidentally deleted UniSuper's account and backups, causing a major data loss and downtime for the company.
  • UniSuper was able to recover data from backups with a different provider after the incident.
  • The incident highlighted the importance of having safeguards in place for cloud service providers to prevent such catastrophic events from occurring.
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[–] [email protected] 2 points 6 months ago (8 children)

As the saying goes: if you only have one backup you have zero backups.

How the fuck does Google of all companies manage to accidentally delete that‽

[–] [email protected] 1 points 6 months ago (4 children)

Backups all tied to the same Google account that got mistakenly terminated, and automation did the rest?

It didn't matter that they might have had backups on different services, since it was all centralised through Google, it was all blown away simultaneously.

[–] [email protected] 0 points 6 months ago (3 children)

It's weird that backups got deleted immediately. I would imagine they get marked for deletion but really deleted something like a month later to prevent this kind of issue.

[–] [email protected] 0 points 6 months ago (1 children)

That's when accounts are closed or payments missed, I think in this case they just deleted the sub itself which just bypassed everything for instant deletion.

[–] [email protected] 0 points 6 months ago* (last edited 6 months ago) (1 children)

I don't see why it matters that it was a subscription. Anything which deletes data should be a soft delete.

[–] [email protected] -1 points 6 months ago

Sometimes it has to be a hard delete to comply with a user's request to remove data.

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