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Slack is now using all content, including DMs, to train LLMs (mastodon.sdf.org)

submitted 5 months ago by [email protected] to c/[email protected]

39 comments fedilink hide all child comments

They offer a thing they're calling an "opt-out."

The opt-out (a) is only available to companies who are slack customers, not end users, and (b) doesn't actually opt-out.

When a company account holder tries to opt-out, Slack says their data will still be used to train LLMs, but the results won't be shared with other companies.

LOL no. That's not an opt-out. The way to opt-out is to stop using Slack.

https://slack.com/intl/en-gb/trust/data-management/privacy-principles

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[–] [email protected] 29 points 5 months ago* (last edited 5 months ago) (1 children)

I informed my SecOps team and they reached out to Slack. Slack posted an update:

We've released the following response on X/Twitter/LinkedIn:

To clarify, Slack has platform-level machine-learning models for things like channel and emoji recommendations and search results. And yes, customers can exclude their data from helping train those (non-generative) ML models. Customer data belongs to the customer. We do not build or train these models in such a way that they could learn, memorize, or be able to reproduce some part of customer data. Our privacy principles applicable to search, learning, and AI are available here: https://slack.com/trust/data-management/privacy-principles

Slack AI – which is our generative AI experience natively built in Slack – is a separately purchased add-on that uses Large Language Models (LLMs) but does not train those LLMs on customer data. Because Slack AI hosts the models on its own infrastructure, your data remains in your control and exclusively for your organization’s use. It never leaves Slack’s trust boundary and no third parties, including the model vendor, will have access to it. You can read more about how we’ve built Slack AI to be secure and private here: https://slack.engineering/how-we-built-slack-ai-to-be-secure-and-private/

[–] [email protected] 14 points 5 months ago

Sooo... they're still gonna do it. But it's ok because they promise to keep it separated from other stuff. 🙂