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I'm giving them a year until lifetime licenses start to mean nothing. (slrpnk.net)

submitted 7 months ago by [email protected] to c/[email protected]

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[–] [email protected] 2 points 7 months ago* (last edited 7 months ago) (1 children)

Twsbi - a Korean pen manufacturer - had some bad plastic in one of their production runs, the body of the pen would crack in its threads at the tail of the pen

They handled it properly, I sent them an email with a photo of the damage, they asked for my postal address and sent me a replacement body. The reassembled pen has been working happily now several years later

I now have five twsbi pens (four piston fillers, one vacuum filler - the vac mini doesn't leak on planes)

I have never tested the warranties on Zippo lighters or Maglite lights

*Edited spelling of twsbi

[–] [email protected] 1 points 7 months ago (1 children)

You meant Twsbi, its a Taiwanese manufacturer. Yes, their customer service is top notch! I also have a cracked cap from my Twsbi mini, and they sent me a replacement even without a picture (infact they sent it twice, because I didnt specified my pen color, so they sent it again).

[–] [email protected] 1 points 7 months ago

That's the one :)