Selfhosted
A place to share alternatives to popular online services that can be self-hosted without giving up privacy or locking you into a service you don't control.
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They could have written a privacy policy that states unequivocally, and in no uncertain terms, that they don't sell user data. That should be a top priority for any VPS, because it's almost the only reason they exist.
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What response are you expecting, exactly? There's lots of competition out there and data privacy is an extremely sensitive topic. It's not the kind of mistake you can recover from. They screwed up, they lost customers, end of story.
Also personally I don't believe for a second that it was a mistake. The hell it was. Any lawyer worth their salt would have pointed out the issue right away. Either they wrote it without a lawyer or they wrote it on purpose.