this post was submitted on 26 Jul 2023
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Piracy: ꜱᴀɪʟ ᴛʜᴇ ʜɪɢʜ ꜱᴇᴀꜱ
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Thank you :) I've heard generally good things about them. The reason I didn't pick them initially was because the 15$ plan is 2/5TB which is a bit less than the options I mentioned.
How is the app selection? Are you able to use SSH keys?
Their faq says they have one click installation for the following: rTorrent Deluge Transmission Plex Sonarr Radarr Prowlarr Jackett Syncthing Jellyfin qBittorrent
I'm not actually sure what an SSH key is but you can find just about anything you could want to know here:
https://whatbox.ca/wiki
The reason I recommend them is because their customer support has been top tier in all of my interactions with them.
The list is pretty similar to hbd. Hbd doesn't have transmission and syncthing, and prowlarr is semi-official but instead they have Medusa, autobrr, filebrowser and resiliosync.
Will check out the wiki :) If you have ssh enabled in your box, I would suggest looking up SSH keys. I have some public stuff I run for my work and I get at least a hundred brute force attacks on port 22 when I use a password.
How is there customer support infrastructure? With hbd I can raise tickets or talk on discord where they answer pretty fast.
I will do some research on SSH keys as you suggest, thanks for the heads up.
I just went to look at the support tab and I didn't see any discord info but they have a ticket system that still has all 5 tickets I've ever submitted all being 4-8 years old. Didn't even realize I had had it that long lol. Its obviously been a while but I remember a pretty quick response each time I needed them.
That's amazing :) I am definitely going to try them if I am sticking around.
The prompt for me to switch was the fact that Netflix, Hulu and prime increasing their prices which made many members of my family stop using them. If they can adapt to Plex/jellyfin, then I'll probably keep it around and maybe even upgrade.