this post was submitted on 18 Mar 2024
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Digital refunds isn't them being good, it's them getting sued by Australia.
They could have made it an AU only feature, though, and didn't, to their credit.
Because I'm pretty sure EU was next in line to slap them in the face for not offering refunds.
and every other company would wait for every country to threaten them before enabling it there, because that's 5 more months of extra profit!
I think it’s also just generally a good thing for them. I’m way more hesitant to buy stuff from humble and fanatical because I can’t return stuff, so I rather pay a bit more to get it through steam.
I too hate everything that's not completely perfect in every way
Ah yes, my comment openly states I hate steam because it isn't perfect. It's definitely written in there.
And they repeatedly ignored my requests for games which didn't work, as it was three weeks or thereabouts.
Ehh... Idk if that's really on them. You can get around the playtime restriction by just playing offline, so there has to be an alternative restriction that doesn't have that same vulnerability.
Three weeks is more than enough time to figure out something you own doesn't even work.
I didn't have the time to play it, tried to play it once and it didn't work. I have a life and it often gets in the way, especially if I buy something on sale with the intention to play it later.
I'm honestly surprised you are defending it; if my car, bought new, stopped working through my continued usage in its first year, it would be repaired for free. A game which I booted up once after three weeks wouldn't work... And I get told "no". Not really acceptable. 30% fee for zero accountability and my money lost.
A car isn't at max $70 lmfao, you're comparing completely different worlds of cost. Also depending on where you buy said car, that isn't the case lol, you buy a lemon... Get fucked it's capitalism baby.
Or my phone, or my TV, or my (insert device here).
Faulty goods are faulty goods.
Err no. Grow up.
The problem is that without that rule, you can just buy a game, go offline and play the entire game, then return it. You could essentially play any game you wanted to for free
That already happens; I've got a few thousand games on Steam so I'm not taking the piss when I want to refund a faulty game. My total is probably five or ten refunds in the life of my account (almost 20 years).