ayaneo

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This is the community for fans of the AYANEO handheld gaming devices.

founded 1 year ago
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Air 1s eGPU (www.reddit.com)
submitted 6 months ago by [email protected] to c/[email protected]
 
 
This is an automated archive made by the Lemmit Bot.

The original was posted on /r/ayaneo by /u/JR211204 on 2024-04-08 19:51:43.

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The original was posted on /r/ayaneo by /u/TheFarmerJones on 2024-04-03 00:39:08.

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The original was posted on /r/ayaneo by /u/samedop on 2024-03-31 17:19:01.

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The original was posted on /r/ayaneo by /u/Accomplished_Meat_68 on 2024-03-22 10:28:42.

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The original was posted on /r/ayaneo by /u/DC_MOTOR on 2024-03-19 08:56:03.

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The original was posted on /r/ayaneo by /u/aussiegrif on 2024-03-15 09:33:34.

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The original was posted on /r/ayaneo by /u/igor_chumplock on 2024-03-14 20:23:22.

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The original was posted on /r/ayaneo by /u/rawednylme on 2024-03-09 04:16:57.


Just wanted to see another post on the front page echoing the others. This company’s support is truly abysmal. The time between e-mail replies is a joke, and the replies you may get all seem to be working from different scripts. The lack of ability to buy simple replacement parts, like a battery (which is a consumable part), is baffling.

I had assumed that their company support would be OK as I am in China, but if anything it’s worse. I’ve never encountered a company so incapable of providing basic support.

If you are thinking about buying an Ayaneo. Don’t. The competitors offer better support, and with the bigger names all entering play now, there’s no reason to take the risk here.

For the canned response that the company account might give. It is not good enough to acknowledge that your support is not good enough, without saying how it will be improved. Look at the posts and comments on this subreddit, and look at the replies to YouTube videos. The overall opinion of Ayaneo is definitely more in to the negative now, and that’s a very dangerous place to be for a small company.

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The original was posted on /r/ayaneo by /u/AsparagusPatient982 on 2024-03-04 14:23:12.


I bought the Ayaneo 2s and on the first day there was an audio problem. I contacted them to return it, but the saga started there. Initially, I asked to return the Ayaneo, but they stalled, suggesting I replace the part. I didn’t want to risk it and, after insisting, they accepted the return. Then, they said they couldn’t pick it up in Brazil, so they said I would have to send it myself and of course I didn’t want to spend more money on something that wasn’t cheap.

A little over 1 month of waiting and little communication, I ended up agreeing to send the sound part for replacement at my expense. They promised to send it after Chinese New Year, but they didn’t deliver. Now, they came back with the idea of going to Brazil, even though I no longer insisted. It appears that they do not have an efficient follow-up system or simply do not care about customers. Responses were scarce and slow, only once a day at the end of the working day.

This serves as a warning to anyone thinking of purchasing Ayaneo products. The after-sales experience has been frustrating and unprofessional.

Please take my experience into consideration before deciding to purchase.

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The original was posted on /r/ayaneo by /u/lionethan on 2024-02-27 08:51:58.

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Ayaneo Slide (www.reddit.com)
submitted 8 months ago by [email protected] to c/[email protected]
 
 
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The original was posted on /r/ayaneo by /u/boosty1234 on 2024-02-18 02:31:18.

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The original was posted on /r/ayaneo by /u/spicytempura on 2024-02-15 21:22:28.

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The original was posted on /r/ayaneo by /u/lionethan on 2024-02-15 15:49:28.

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The original was posted on /r/ayaneo by /u/igor_chumplock on 2024-02-14 18:08:42.

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The original was posted on /r/ayaneo by /u/spicytempura on 2024-02-10 18:13:06.

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The original was posted on /r/ayaneo by /u/MeyMan2020 on 2024-02-13 00:00:15.

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The original was posted on /r/ayaneo by /u/lionethan on 2024-02-08 09:51:56.

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The original was posted on /r/ayaneo by /u/Xenant252 on 2024-02-08 00:55:39.

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The original was posted on /r/ayaneo by /u/TiSoBr on 2024-01-31 14:45:20.

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The original was posted on /r/ayaneo by /u/Gabidoto9913 on 2024-01-30 23:18:45.

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The original was posted on /r/ayaneo by /u/xavieruniverse on 2024-01-25 16:27:32.

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The original was posted on /r/ayaneo by /u/Asleep_Future3522 on 2024-01-12 04:05:29.

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The original was posted on /r/ayaneo by /u/sif7777 on 2024-01-10 21:29:32.


Pretty interesting if valid.

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The original was posted on /r/ayaneo by /u/Alternative-Quit7384 on 2024-01-04 13:11:09.


My Ayaneo geek 1s broke after a month of use, and since then, I've been exchanging emails with them. They promised to send a new motherboard, but so far, nothing. It's been 4 months, and in the last few weeks, they simply stopped responding to my emails. It's absurd to pay $1000 and be at a loss; don't risk buying from this company.

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This is an automated archive made by the Lemmit Bot.

The original was posted on /r/ayaneo by /u/RodC20 on 2024-01-02 20:20:11.

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