Hey guys and girls, I have a Toshiba Canvio Basics 2TB External HDD and it has to be a faulty product due to the fact that I was protecting the hard drive of off physical damage, even though it failed at last. I had inside approximately 1TB of data. Basically everything I have ever designed in my life was in this drive. It was 3 months i think when I started noticing something is wrong and at the time I started taking a backup the drive failed. It has 5000+ bad sectors x_x.
The HDD has it's warranty active. If I send it back to Toshiba, is it possible to perform a Data Recovery and also send me a new drive? I know the latter is going to happen but I'm not sure about the Data Recovery. Has anyone of view encountered this problem or did the same with me? Thanks in advance!