I work at a Spirit Halloween, literally less than an hour before I permanently close my store for the season a lady came in demanding a refund for a product she bought over a week ago. On the receipt she was waving in my face it literally said "All sales final after October 25th". I asked what was wrong with the costume, as I usually am happy to do a refund against policy for something legitimately defective but... Nothing was wrong with it. She had bought a child size costume that said for ages 8-12 on the front for her 17yr old son and demanded that I refund her for it. I refused, as it clearly states all sales final all over the store and her receipt. She got pissed off, started calling me names and telling me I was terrible at my job, then said that I was stealing from her and that she was going to call the police. I laughed in her face, because clearly she had no ground to stand on. She actually called fucking 911 and wasted emergency dispatch time for this shit. The cops showed up, I told them what had happened when they came in to ask, and they immediately took her outside and had to spend the next 10 minutes trying to explain why she cannot call 911 for a retail dispute, that I am not stealing from her, and that she is not entitled to a refund against company policy. So fucking annoying.