this post was submitted on 31 Aug 2023
605 points (96.5% liked)

Technology

59559 readers
3613 users here now

This is a most excellent place for technology news and articles.


Our Rules


  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each another!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed

Approved Bots


founded 1 year ago
MODERATORS
 

Google kills two-year “Pixel Pass” subscription after just 22 months::Two years on a Pixel Pass was supposed to get you a new phone.

(page 2) 50 comments
sorted by: hot top controversial new old
[–] [email protected] 10 points 1 year ago* (last edited 1 year ago)

~~shit, they should have at least waited the two months, issue some phones to early-adopters and then discontinue the subscription saying there was too little interest amongst the users to justify keeping it up. otherwise it looks like they pulled out at the very last moment to screw people~~

edit: ohhhhh, you were supposed to get a new phone when singing up for another two years, then they did well cancelling it before the two-year mark

[–] [email protected] 9 points 1 year ago (1 children)
load more comments (1 replies)
[–] [email protected] 8 points 1 year ago* (last edited 1 year ago)

They were eligible for a brand new phone after 24 months if they recontracted for another 24 months. If they decided to unsubscribe during months 25-48, they'd be on the hook for the remaining cost of the phone. I mention this because at least for where I am, this is the default position - this decision would just mean the user needs to get their brand new phone on a contractual repayment from a provider other than Google.

[–] [email protected] 4 points 1 year ago

Don't this mess with consumer laws ? People who had paid for this should definitely sue.

[–] [email protected] 3 points 1 year ago

I actually don't think anyone used it. The issue is Google didn't allow you to go back and add it within a certain time of your purchase. It also wouldn't let you purchase it at checkout with a new Pixel if you were already paying for one of the subscriptions it was composed of.

I think the other issue is most people aren't upgrading back to Pixel and most of their users are new and unsure if they will continue with Pixel. Personally, meh. Google kills something that isn't profitable and it's clear it wasn't being used as intended or gaining as much traction as they thought it would. On top of that it was just kind of a mess. If I buy a Pixel from Google why don't I have a week after my purchase to at least add Pixel pass.

I love my Pixel and I have had every Pixel except the 5. I will continue to buy them with or without this pass.

load more comments
view more: ‹ prev next ›