Hi there,
just bought the C20 headset and having problems with the audio quality under windows 11.If I disable the microphone, the quality of the headphones is good. If I enable it, the soundformatof the microphone is fixed @ mono, 16bit, 16khz and the Output sound sounds horrible boxy...
this headset has an extra usb dongle, so I'm not connecting via my built in bluetooth adapter.The headset is certified for MS Teams and zoom, so why is the quality in headset mode so bad ?
I read here and there that it's a bluetooth bandwidth problem. But this cannot be, because the headset is working perfectly on any android device. Both Output and Input are high quality using it on a phone. Just Windows 11 seems to make these problems.
Some people on amazon seem to got it working fine, but couldn't tell how. Maybe they just not noticing the bad audio quality... idk
any help appreciated :)
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