this post was submitted on 01 Nov 2023
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Home Automation

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Home automation is the residential extension of building automation.

It is automation of the home, housework or household activity.

Home automation may include centralized control of lighting, HVAC (heating, ventilation and air conditioning), appliances, security locks of gates and doors and other systems, to provide improved convenience, comfort, energy efficiency and security.

Warning: Working with electricity can result in injury, property damage, or even death if it is not done properly. Please keep this in mind while assisting others. If you are not sure about what you are doing, hire a licensed professional.

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I bought 2 chamberlain smart garage controls (one for myself, one for my parents) and I'm having the worst time setting it up

I go through the app instructions, flashing blue light, connect to Bluetooth, connect the wifi (full bars practically a foot away from the router) and it gives me the spinning connecting for 2-3 minutes then tells me it was connected to the internet but unable to add the device to my account and I have a solid green light.

To confirm some details: 2.4ghz App is up to date Tried with Samsung phone, and Google phone Tried at my house, tried at my parents house Tried both devices separately same issue on both

I contacted support and they had me go through the accessory option, select an internet device, input the serial number, and same thing, doesn't work.

At first I thought it might be the device, but I've tried two completely different devices, I thought the wifi, but tried it at 2 different houses, and then I thought maybe it was my phone, but I also tried 2 completely different phones so I'm out of ideas

Anyone experienced this before? Were you able to get it fixed, and if so, how?

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