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How many other businesses would we be fine with operating like this? (lemmy.world)
submitted 6 months ago by [email protected] to c/[email protected]
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[-] [email protected] 117 points 6 months ago

I feel a lot of appointment-based businesses are like this. They're trying to slot in as many services into one day as they can. Them making you wait is acceptable because they're with another customer (Though I'm sure they wanna wrap it up with them quickly too). You making them wait is unacceptable because that'll throw off their carefully timed appointment schedule.

It ain't great but that's the bitch of this damned money world huh

[-] [email protected] 73 points 6 months ago

Them making you wait is also often a consequence of earlier patients showing up late or an appointment requiring more time than expected.

The options to solve it are less patients per day, but that leads to even longer delays before you even get to your appointment date, OR more professional staff in the office....but that would cut into profits of the people in charge so is immediately off the table in this damned money world.

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this post was submitted on 11 Mar 2024
1111 points (97.7% liked)

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