875

I asked them to delete my data, they said "Install our app" (lemmy.world)

submitted 11 months ago by [email protected] to c/[email protected]

123 comments fedilink hide all child comments

A few days ago I sent a GDPR request to some company to delete my personal data. They said to install their app and send a ticket from the app. The email was sent from the email address to which the account is registered. Is this even legal?

you are viewing a single comment's thread
view the rest of the comments

[-] [email protected] 24 points 11 months ago

They were very friendly imo. No need to speak legalese or to be rude.

Just tell them that you can't or don't want to install the app.

If they don't help you, then you proceed to remind them that you are not required to install anything for them to comply with GDPR.

load more comments (8 replies)

this post was submitted on 23 Oct 2023

875 points (98.2% liked)

Privacy

31279 readers

563 users here now

A place to discuss privacy and freedom in the digital world.

Privacy has become a very important issue in modern society, with companies and governments constantly abusing their power, more and more people are waking up to the importance of digital privacy.

In this community everyone is welcome to post links and discuss topics related to privacy.

Some Rules

Posting a link to a website containing tracking isn't great, if contents of the website are behind a paywall maybe copy them into the post
Don't promote proprietary software
Try to keep things on topic
If you have a question, please try searching for previous discussions, maybe it has already been answered
Reposts are fine, but should have at least a couple of weeks in between so that the post can reach a new audience
Be nice :)

Related communities

Chat rooms

[Matrix/Element]Dead
Discord

much thanks to @gary_host_laptop for the logo design :)

founded 4 years ago

MODERATORS

[email protected]