this post was submitted on 19 Sep 2023
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Not recent, maybe a year or so ago. My AirPods Pro (gen 1) had one side experiencing occasional not charging, despite being placed in the case correctly with the indicator blinking when inserted. I reached out to Apple and they told me they don’t have ways to see battery health remotely like they could with iPhones and iPads. They replaced the bud for me without question, but somehow sent me the opposite one. So they ended up putting in another order for the correct one, and they doubled up the order somehow. If you’re keeping count I now have 5 buds and only one defective. I returned the defective unit and convinced my local store to sell me a new charging case as if I had lost my other charging case. Now I have two pairs, and they both work great.
That was a lucky outcome! Mine are charging fine, the only potential defect I’ve noticed is that they’re very slow to connect at times.