this post was submitted on 05 Jul 2023
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Programming
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Someone tell my boss this, they don’t understand agile. They think we can “start the process” of developing a solution before we’ve understood a single thing about what the customer needs.
And it’s not that we don’t have 100% of the requirements either. It’s basically a we don’t talk to the customer or perform market research to know where we should take the product, so I’m going to make up features at an absurdly abstract level and no you don’t need to meet to talk about it, just start working. “The requirements will come later”, they say. From whom exactly? 🤔
Do you work with me? My boss refuses to do a market research, refuses to check our website usage, change features that users actually care about, because he doesn't seem value on it.
And good lord, i have to create a dashboard to show our analytics, but he doesn't talk exactly what is needed. I spoke multiple times, said what i needed from him and he still doesn't know
I might as well! Our website hasn’t been updated since 2016 and we don’t know what customers already have a solution to the one we sell. They’re running on decade old market research, and have pretty much abandoned the idea of getting large customers since our sales team (which is also my bosses, we don’t have a dedicated sales position) doesn’t perform. Instead my bosses are chasing after smaller customers that provide smaller profit margins?? And this is all on the assumption that they’ll be interested in our product when federal subsidies start to be handed out to our industries customers.
In short, we’re fucked.
Analytics? Customer empathy gathering? Market research? Why bother? They just saw a post on LinkedIn about a Blockchain ChatGPT AI Machine Learning NFT. You really need to keep your eye on the ball on how we can work together to shoehorn any of that in the product so I can seem smart posting it on LinkedIn too. I'm never gonna hit CEO gaining market insight. Gotta fleece everyone with the most fancy sounding thing I have no clue about today. Don't worry. I'll forget by the time you have it released and complain about the new maintenance burden though. We need more features!!!
You joke but one of my bosses did request we implement ChatGPT on our platform. It's a recruitment platform, and he wanted for ChatGPT to write the job descriptions...
And it's not like it has zero application. But vaguely gesturing at a trendy technology and saying "we sure gotta leverage this guy's" is not a feature. Why are you doing this? What is the downside? Should we be doing this? Let's do a ChatGPT is not a strategy.