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Linux is a family of open source Unix-like operating systems based on the Linux kernel, an operating system kernel first released on September 17, 1991 by Linus Torvalds. Linux is typically packaged in a Linux distribution (or distro for short).

Distributions include the Linux kernel and supporting system software and libraries, many of which are provided by the GNU Project. Many Linux distributions use the word "Linux" in their name, but the Free Software Foundation uses the name GNU/Linux to emphasize the importance of GNU software, causing some controversy.

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My Debian 12 all of a sudden started freezing up on me. any kind folks that can help troubleshoot? (lemmy.world)

submitted 1 year ago by [email protected] to c/[email protected]

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Its the strangest thing, as it just started recently. I'm honestly not sure if it freezes or my touchpad somehow gets disabled. I'm wondering that because most of the time it happens, my dell xps laptop isn't under any sort of heavy load. Its strange. Idk know where to start or what commands would help you guys help me?

I've spent hours before trying to make sense of logs lol but I just don't quite understand the info. Its gotta be some sort of conflicting software or something. I'm always trying new things, so I take full blame for this issue most likely lol. Any help is appreciated, thanks.

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[–] [email protected] 10 points 1 year ago (16 children)

Try to switch to a TTY using Ctrl+Alt and one of the function keys. If you get a text ogin prompt on a black background, that tells us the system is still responsive. If none of the function keys work, we may be dealing with a full freeze

[–] [email protected] 6 points 1 year ago (15 children)

Nope, Nada. I've tried every key combo I could think of, which really isn't a lot lol but none responded. I used to be able to break the mouse free with I believe ctl + alt + f1 but couldn't do anything except move it around. Couldn't click on anything and couldn't bring up a terminal via CTL alt t. So idk what's going on smh....I think it could be a multitude of things

[–] [email protected] 4 points 1 year ago (12 children)

Oooooooof. Okay, let’s start from the basics then. System up to date?

[–] [email protected] 3 points 1 year ago (1 children)

Oh yes of course lol. I'm a spazz about updating it. After most changes I make, I do an update

[–] [email protected] 3 points 1 year ago (1 children)

Fair. Do you still have Windows installed somewhere?

[–] [email protected] 3 points 1 year ago* (last edited 1 year ago) (2 children)

Nope, haven't used windows in a decade. I have a ventoy drive with isos though of course.

But actually, I may have just cracked the case! I have a dell xps 13 9310 laptop. The thing only comes with TWO ports and theyre both usb c..... and over the last few years of owning this, these ports have been getting looser, more finicky, and more jacked up. So I believe its some sort of power issue finally catching up.

As a matter of fact, I discovered this right now As I was trying to finaggle the charger into the port, my laptop froze up!!! The cable was plugged in, I got the white light on the front of my laptop, indicating it is charging, although the little charging symbol wasn't showing up by the battery applet in the sys tray! It was then that I realized it was just frozen again lol smh this is too much

[–] [email protected] 2 points 1 year ago (1 children)

Aha! We’re getting somewhere!

A quick Google shows that OEM kernel 5.6 has been reported to cause some form of freezing issue.

The reason I asked about Windows is because I wanted to rule out a hardware issue. My thinking was if we didn’t see any freezing in Windows, it was a software issue. If we did, it would point to hardware.

[–] [email protected] 1 points 1 year ago

Hmm looks like I have kernel 6.1.10 or something? I did hardware scans through some bios tools and it all scanned fine, but I don't know how accurate those are...