this post was submitted on 05 Sep 2024
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[–] [email protected] 34 points 1 month ago (7 children)

Products that change the service they offer after you purchase it should also be eligible for a full refund (plus a % on top for the hassle). Such as offering a service through the product for free at the time of purchase but then moving it being a monthly subscription paywall later on, or just removing the feature completely.

[–] [email protected] 14 points 1 month ago* (last edited 1 month ago) (6 children)

So if you spent $130k on a Tesla that came with Disney+ and then the CEO has a completely irrelevant spat with Disney and removes it 5 years later, you should be able to return it for a full refund?

If your phone gets a software update and the WiFi and Mobile Data quick-toggle disappears and is replaced by an "internet" toggle 5 years later, does that entitle you to a full refund?

Just trying to see how deep this rabbit hole goes.

[–] [email protected] 3 points 1 month ago (1 children)

Might sound stupid, but perhaps then they shouldn't be offering services like Disney Plus and instead simply offer a car that lets you download any streaming app you have your own subscription for.

[–] [email protected] 2 points 1 month ago

That's a fair point.

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