this post was submitted on 19 Jul 2024
8 points (100.0% liked)

Technology

59285 readers
4443 users here now

This is a most excellent place for technology news and articles.


Our Rules


  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each another!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed

Approved Bots


founded 1 year ago
MODERATORS
 

All our servers and company laptops went down at pretty much the same time. Laptops have been bootlooping to blue screen of death. It's all very exciting, personally, as someone not responsible for fixing it.

Apparently caused by a bad CrowdStrike update.

Edit: now being told we (who almost all generally work from home) need to come into the office Monday as they can only apply the fix in-person. We'll see if that changes over the weekend...

you are viewing a single comment's thread
view the rest of the comments
[–] [email protected] 1 points 3 months ago (6 children)

>Make a kernel-level antivirus
>Make it proprietary
>Don't test updates... for some reason??

[–] [email protected] 0 points 3 months ago (2 children)

I mean I know it's easy to be critical but this was my exact thought, how the hell didn't they catch this in testing?

[–] [email protected] 1 points 3 months ago

Completely justified reaction. A lot of the time tech companies and IT staff get shit for stuff that, in practice, can be really hard to detect before it happens. There are all kinds of issues that can arise in production that you just can't test for.

But this... This has no justification. A issue this immediate, this widespread, would have instantly been caught with even the most basic of testing. The fact that it wasn't raises massive questions about the safety and security of Crowdstrike's internal processes.

[–] [email protected] 0 points 3 months ago (1 children)

From what I've heard and to play a devil's advocate, it coincidented with Microsoft pushing out a security update at basically the same time, that caused the issue. So it's possible that they didn't have a way how to test it properly, because they didn't have the update at hand before it rolled out. So, the fault wasn't only in a bug in the CS driver, but in the driver interaction with the new win update - which they didn't have.

[–] [email protected] 1 points 3 months ago (1 children)

How sure are you about that? Microsoft very dependably releases updates on the second Tuesday of the month, and their release notes show if updates are pushed out of schedule. Their last update was on schedule, July 9th.

[–] [email protected] 2 points 3 months ago

I'm not. I vaguely remember seeing it in some posts and comments, and it would explain it pretty well, so I kind of took it as a likely outcome. In hindsight, You are right, I shouldnt have been spreading hearsay. Thanks for the wakeup call, honestly!

load more comments (3 replies)