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Getting a new SIM card, switching ISPs, how can I ensure to keep my previous old phone number that Verizon assigned me 7 years ago? (lemmy.world)

submitted 4 months ago* (last edited 4 months ago) by [email protected] to c/[email protected]

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This month I can finally leave my extortionate Verizon contract, I'm getting a new SIM card to get service with another ISP, now how can I ensure to keep my previous old phone number that Verizon assigned me 7 years ago?

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[–] [email protected] 3 points 4 months ago (2 children)

Personally, even after using the "Can I transfer my number" checker with the new carrier and verifying my number can be transfered, Verizon refused to transfer my number when the time came.

Something about local contracts between carriers that can only be checked when attempting the number transfer.

[–] [email protected] 5 points 4 months ago* (last edited 4 months ago) (1 children)

Nonsense. It's in the rules that you can transfer. You need to authenticate to port out your number, such as get a port-out code from Verizon. Make sure all the porting info is exactly correct on the new carrier so they can be good. If there really is a dumb reason, then you can simply port out to a different prepay provider (page plus, boom! are two that run on Verizon's Network), then port to the carrier you intend to be on.

[–] [email protected] 2 points 4 months ago

Yeah suspected I was being lied to and probably should have fought harder and should have done a lot more preemptively. I really shouldn't have made purchasing choices based on the "Can I transfer" website thing, that's my bad. I even had my new carrier conference call Verizon with me to try to have the number transfered. According to the agents they had "never seen this problem", I wish I had the call records or that this was done in writing/email, sigh another mistake. Lol