this post was submitted on 29 Jul 2023
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Casual UK
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They should have a designated queue area, but still maintain those sitting at the bar. Alternate, one order for the seated, one for the queue. If you want to get fancy, replace the queue area with a cubby system and an app. Order from the app, pay, and get a QR code and a cubby number when your drink is ready. QR unlocked your drink cubby. The cubbies can be see through. I should invent this.
(Edit: should specify this is aimed at the phones and qr codes system!) That would absolutely ruin the atmosphere for me though, the character of a bar is the bustle and people standing around as well as the chatter you get sometimes.
Removing all that and just having people tap away at their phones while the bar staff silently make drinks, then people walking to a box to grab theirs honestly sounds uninviting.
Nice concept on paper but it'd ruin a bar for me.
People tap on their phones all the time anyways. Many people don’t mind getting their drinks faster and being able to spend time with the people they actually came to to the bar to see instead of having to jockey for a drink. Having an alert tell you when your drink is ready is efficient. Paying from your phone means you’ll buy more because it’s easy. People who don’t want to use their phones can sit and order at the bar.