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How much time I spend not actually doing any work. I'm in IT as a computer technician and I work public sector.
A lot of the time, I'm kinda just sitting at my desk wasting time. If things aren't broken and no projects currently need me to work on them, then yeah. Not much to do but wait for something to break.
Firefighters do basically the same thing
I often describe large chunks of my job as "Fire duty". If I've done the initial bit right, I've got nothing to do for a large chunk. If I'm running around looking busy, it likely means I've screwed up somehow.
Where's the best place for a fireman (fire person?)? It's not out putting out fires. It's sat, bored, in the fire station because there's nothing left to do, and no fires to put out.
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And just like firefighters, IT needs to be in continuous training. Are you able to execute in an emergency? What do you need to know that's new? Lithium battery fires or new malware vecors.