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The dark arts (lemmy.world)

submitted 2 months ago by [email protected] to c/[email protected]

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[–] [email protected] 17 points 2 months ago (1 children)

This is the problem.

I needed a car battery the other day and just wanted to know if it was in stock because it's a little uncommon. I went online, it said they did, went to the store, they didn't, told me to call and verify because online updates overnight.

I called 4 different stores, nobody answered the first 3, 4th one rang forever, then an auto answering thing kept me for 5 minutes and when no option helped me it said "try again later, goodbye."

[–] [email protected] 3 points 2 months ago (1 children)

Usually with automated systems hitting whatever option gets you to a human no matter how wrong it is will get you to the right place eventually

[–] [email protected] 3 points 2 months ago

Some do some don't. I love to play the mash buttons and hope for a real person game but more often lately it just ignores you or says that isn't an input and keeps you locked in the automated, cause their just isn't a person on the other side being paid to actually pick up a phone.